All of our products are made to order, Shipping costs may vary by item (Free shipping is standard with each order unless the customer decides to upgrade the shipping option.)
As soon as we receive your order, we process your item in 2-4 business days, this includes production time since most of the products are made to order. (This is not delivery time)
Estimated Delivery Time
As soon as the order is processed, we will be sending information to the email used during the purchase. Shipping may take approximately 4-15 days for delivery. (Depending on the shippers' circumstances, weather, etc.. This part is out of our control.)
(Shipping carriers are experiencing delays due to the COVID-19 pandemic)
If your order hasn’t arrived within the estimated delivery times, please contact our support team at ShopSRGifts@gmail.com.
If your order hasn't arrived within 60 days of the date of the original purchase, contact our support team to investigate the situation.
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).